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📊 Service Tiers & Update Policy

Reference
Solo Operator
$79 /mo
  • ✅ Site live & maintained
  • ✅ Click-to-call + mobile friendly
  • ✅ Hosting & uptime monitoring
  • đŸšĢ 0 updates included — strict no-touch after 7-day launch window
  • 📧 Async support (text/email only)
  • đŸ’ŗ Updates available à la carte (see below)
Growth Plan
$149 /mo
  • ✅ Everything in Solo
  • ✅ GBP setup & weekly posts
  • ✅ Review response management
  • ✅ Basic site updates
  • ⏱ī¸ Up to 30 min/mo active update time
  • ↩ī¸ Unused time does not roll over
  • 📜 GDM Certified Local Business Certificate (PDF)
Growth Builder (Premium)
$299 /mo
  • ✅ Everything in Growth
  • ✅ Local SEO setup (citations, schema)
  • ✅ 8 social media posts/mo
  • ✅ Monthly performance reports
  • ✅ Quarterly website refresh
  • ✅ Proactive GBP profile management
  • ⏱ī¸ Up to 2 hrs/mo active update time
  • ↩ī¸ Unused time does not roll over

đŸ’ŗ À La Carte Updates (Solo tier only)

Minor Tweak (text, hours, banner, image swap) $59
New Page Build (new service page, nav addition) $125
Payment required before work begins. No exceptions.
⚡ Upsell trigger: If a Solo client pays for 2+ à la carte updates, the math already favors upgrading to Growth. Point it out.

⚙ī¸ Update Request Workflow (Solo clients)

1
Client texts or emails a change request.
2
Offer the choice — one-off fee or upgrade:
"For clients on the base plan, a content update is $59. Or I can move you to the $149/mo Growth Plan today — that includes monthly updates like this automatically. Which do you prefer?"
3
If they choose à la carte — send the Stripe link. Do not start work until payment clears.
4
Payment confirmed → execute the update → confirm with client.
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